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SHIPPING POLICY

Shipping Overview

We are committed to delivering your carefully curated fashion essentials with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your selections are meticulously prepared for shipment. Our logistics partners specialize in handling premium lifestyle products, from seasonal must-haves to everyday comfort wear, guaranteeing secure packaging and timely dispatch.

Shipping Timeframe

Delivery durations vary based on your location and carrier availability. Domestic orders typically arrive within 5-8 business days post-dispatch, while international shipments may require 10-20 business days. Note that processing times during peak seasons or promotional events may extend by 1-3 business days. Rest assured, you'll receive shipment confirmation with tracking details once your order is en route.

Shipping Costs

We offer transparent shipping options tailored to your order value:

Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders of $60+

All amounts are in USD. Seasonal surcharges may apply for expedited services during holidays.

Shipping Regions

Currently serving 40+ countries across North America, Europe, and select Asia-Pacific regions. Some remote locations (e.g., islands, military bases) may incur additional delivery fees or restrictions. During checkout, our system will automatically validate your address for serviceability. Unfortunately, we cannot ship to embargoed countries or regions with trade sanctions.

Order Tracking

Within 24 hours of dispatch, you'll receive a tracking link via email containing:

- Carrier information
- Real-time progress updates
- Estimated delivery window
- Customs clearance status (if applicable)

For consolidated orders, each package will have separate tracking details. Simply click the link in your email or enter the tracking number on the carrier's website.

Delayed or Lost Shipments

While 98% of deliveries arrive on time, unforeseen circumstances like weather events or customs inspections may cause delays. If your package hasn't arrived within 5 business days of the estimated delivery date, please:

1. Check tracking for carrier updates
2. Contact your local post office
3. Email [email protected] with your order number

We'll initiate a trace investigation with the carrier and keep you informed throughout the resolution process.

Customs & Import Duties

International customers are responsible for any customs fees, taxes, or import duties levied by their country. These charges are determined by local authorities and vary based on product category and declared value. We recommend consulting your customs office for estimation tools prior to ordering. Unfortunately, we cannot mark shipments as "gifts" or undervalue merchandise, as this violates international trade regulations.
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Stylish & Comfortable Footwear for Every Occasion
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